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Customer Service

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Corporate Headquarters - USA

SAMSUNG | GVI Security, Inc.

2801 Trade Center Dr., Suite 120
Carrollton, TX 75007
phone 972.245.7353
fax 972.245.7333
toll free 888.595.2288

Customer Service Manager

Susan Wells
email swells@gviss.com
direct 972.236.6237
phone 888.595.2288 x2237

Returns (RMA)

Visit the Returns Area

Josh Hicks

email jhicks@gviss.com

direct 972.236.6202

phone 888.595.2288 x2302

Customer Service Reps

Sales and Promotions Specialist

Victor Pena
email vpena@gviss.com
direct 972.263.6249

phone 888.595.2288 x2249

Southeast US
Rockies US
New England

Shirlie Kirk
email skirk@gviss.com
direct 972.263.6230

phone 888.595.2288 x2230

Central US

Josh Hicks

email jhicks@gviss.com

direct 972.236.6202

phone 888.595.2288 x2302

Northeast US

West Coast US

Ed Morgan
email emorgan@gviss.com
direct 972.236.6208

phone 888.595.2288 x2308

Canada

Josh Hicks

email jhicks@gviss.com

direct 972.236.6202

phone 888.595.2288 x2302

Latin America

Claudia Sosa
email csosa@gviss.com

direct 972.236.6229

phone 888.595.2288 x2229