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Contact Us

GVI Security, Inc.

2801 Trade Center Dr., Suite 120
Carrollton, TX 75007
phone 972.245.7353
fax 972.245.7333
toll free 888.595.2288

Customer Service

Visit the Customer Service Area

Tech Support

Visit the Tech Support Area
email technicalsupport@gviss.com

International

Visit the International Area

We make things simple.

GVI Security is committed to making business easy and profitable for you. We start with value driven products that are easier to install and use, then wrap our complete line of products with responsive and friendly support.

 

 

Money Back Guarantee!

  • If our products do not meet your needs, you may return the product for a full refund within the first 120 days from shipment (North America customers only).
    - All we ask is that you contact our technical support team for assistance before making your decision    .

 

Trouble Free Limited Warranty

  • Advance exchanges within the first 120 days (North America customers only)
  • Quality repair within two business days and returned to match your needs.
    - If repair not satisfactory, will replace overnight at no charge.
  • view Product Warranty
  • download RMA Form

 

People Talking to People

  • Personal Ownership of Every Call
    - Direct Phone Numbers for Our Services Team
    - view Customer Service Contacts
    - view Technical Support Contacts
  • Technical Question - Expert Advice
    - 8am to 7pm Central Time Personal Assistance
    - After Hours Available for Emergencies:     phone 972.693.6402
  • Call Closure Follow Up

 

Training on Demand

  • Your Choice, web or class
    - Recorded Training Webinars
    - Interactive Training Videos
    - Certification (CEU courses)

 

We Ship on Time, Every Time

  • Delivery Performance
    - Comprehensive Status Notification
    - Shipped within 24 Business Hours for Most Products

 

Powerful Web Support

  • Instant Access to Key Information at Your Leisure
  • One Location for Full Product Information
  • Easy Navigation

 

Other Special Services for You!